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How do I cancel or close my account?

There is no need to contact us if you no longer want to be a 1pMobile customer. You can close an account immediately by going to the close account page once you have logged in to your account, or follow the link from the Account settings page.

As soon as your account is closed we will stop taking any automatic payments, and they SIM will be disconnected and will stop working.

Please note: any credit on the account will be lost when the account is closed.