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How do I activate my SIM card?

Log in to your 1pMobile account and activate your SIM by entering the six-digit activation code you received with your SIM card. The activation code is listed on the paper letter in this Welcome Pack.

The phone balance will say £0 until activation is complete, when your balance will appear. Therefore, you may find that you are not able to use your phone for a short period, (usually less than 1 hour).

Once you have activated turn your phone off and on again. It should automatically register on our network, listed as either '1pMobile', 'EE', 'Club', 'Plus', 'Orange' or 'T-Mobile' on your phone. If it doesn't, you may need to switch off the automatic network selection on your phone and perform a manual search.

If you dial 150 from your mobile phone, you will be able to hear the amount of credit you have on your phone. There is no charge to use this service.