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International and roaming

Using your phone abroad or calling international destinations

At 1pMobile we want you to use your credit how you choose, so we don't have limitations on using your existing credit for international calls or using your phone outside of the UK.

Just select where you want to call or travel to below, and see our great worldwiide rates (and any fair-use policy for EU/EEA destinations).

Select where you want to call or roam:


Do I need to do anything to make international calls from UK or use my phone outside the UK?

No, you don't! When you become a 1pMobile customer, international calling and roaming are enabled by default.

If you have disabled international calling and roaming and now want to use your phone outside the UK, all you need to do is log into your account, go to your network settings and enable international calling and/or roaming. You should enable roaming BEFORE leaving the UK (ideally 48 hours before travelling)

Calling and texting when abroad

When making calls when abroad please make sure you dial using the full international dialling code. E.g. +447950014111 and not 07950014111. 

If you do not include the country code +44 (for a UK number) then the local network will assume it is a local number and that probably won't exist. 

If you are dialling from an entry in your contact list, please make sure that the entry / phone number is in full international format. 

If you are dialling a local number where you are abroad, e.g. a local restaurant then you will need to dial the full international number, that includes the country code, of where you are visiting. E.g. the Hard Rock Cafe, Times Square, NYC (212-343-3355). You have to dial +12123433355.

Wi-fi calling

Please make sure you disable wi-fi calling when abroad. Although supported in most countries, the wi-fi service you are connected to could be blocking it, especially if you are on free wi-fi in a cafe, hotel or resort. Your phone could attempt to route the call via wi-fi but could be blocked.