Click here for help

This site uses cookies, to ensure you get the best experience using our website. More info. That's fine

It's easy to keep your number when switching to 1pMobile!

  1. Call your current provider (see below)
  2. Ask them for a Porting Authorisation Code (PAC)
  3. Order your 1pMobile SIM
  4. When it arrives, log into your account and activate your SIM
  5. You will be asked if you want to keep your number, and prompted to enter your PAC
  6. Choose the day you would like the transfer to take place (two working days notice required)

Please be aware that on the day that the transfer takes place, you may be unable to use your phone for a period of up to two hours.

Obtaining a Porting Authorisation Code (PAC) from your current mobile provider

Call from
handset		 Call from
landline
Asda Mobile 2732 0845 412 2732
BT Mobile 150 0800 800 150
EE 450 07973 100 450
Family Mobile IKEA 4532 0843 523 5566
giffgaff 43430 n/a
iD Mobile 7777 0333 003 7777
Lebara Mobile 5588 0870 075 5588
LycaMobile 322 0207 132 0322
O2 (pay-as-you-go) 4445 0344 809 0222
O2 (contract) 202 0344 809 0202
Orange (pay-as-you-go) 450 07973 100 450
Orange (contract) 150 07973 100 150
Plusnet 500 0800 079 1133
Sainsburys 40775 0800 015 2552
T-Mobile 150 0845 412 5000
Talk Mobile 5888 0870 071 5888
TalkTalk Mobile n/a 0870 087 8751
Tesco Mobile 4455 0345 301 4455
Three 333 0333 300 3333
Utility Warehouse 150 0333 777 0777
Vectone Mobile 111 0207 179 0134
Virgin Mobile 789 0345 6000 789
Vodafone (pay-as-you-go) 191 0333 304 8069
Vodafone (contract) 191 0333 304 0191