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Text us

We have a number of facilities available through our automated text platform.

It's a good idea to put 07950014111 in your contacts/phonebook on your phone, so that it is always to hand, if you need to use any of the following when you are out and about.

Texts are charged at the standard rate of 1p within the UK and EU, more from outside the EU.

Top-up by text

When top-up by text is enabled in your account, you can top-up your phone at any time by sending a text message of TOPUP followed by the amount you want to top-up to 07950014111.

E.g.
TOPUP 10
to 07950014111

will add £10 to your phone from your stored payment details.

The minimum top-up is £10 and the maximum is £90. Each top-up by text will start a new 120-day top-up requirement counter.

Check your balance

To check your real-time balance dial 150 from your phone. A recorded announcement will read you your latest balance.

You can also text BALANCE to 07950014111 and we will text you back with the latest cleared balance we have.

E.g.
BALANCE
to 07950014111

There is sometimes a delay between the balance via the text service and the figure given via 150 as call rates are checked and verified to ensure that all is correct before deducting funds from your account/phone balance.